Crisis Management
“If it’s a crisis to you, It’s a crisis to us”
Who we can help:
Anyone 16 years of age and older experiencing a mental health or addiction crisis.
How we can help:
A mental health crisis does not necessarily require hospital-based assessment. It can be effectively supported in your community by the MHSRC team. Timely intervention goes a long way towards reducing the risk of an escalating crisis.
We can help by providing:
- Toll-free, bilingual telephone access to the Mental Health Crisis Line - 24 hours/7 days a week
- Referral (when indicated) to your local Mobile Crisis Team - Daily 10 a.m. to 8 p.m.
- Rapid assessment, de-escalation and stabilization of those in crisis with the help of supporting caregivers, family and friends
- Facilitation or prevention of acute hospital admissions
- Follow-up visits and in-community support
- Access to wellness information and community resources
Who Is part of the team:
- Trained volunteer crisis line responders

- Service Navigators
- Crisis Case Workers
Who can request our services:
- Individuals (self-referrals)
- Family members and friends
- Hospital Emergency Rooms
- Emergency Response Services/Police
- Family physicians
- Health care/ social service professionals
- Community agencies
24/7 Mental Health Crisis Line: 1-866-996-0991
Additional Resources:
Crisis Line
Male Survivors of Sexual Abuse Provincial Crisis and Support Line