Your Health and Safety

Allergies | Emergency Preparedness | Smoke-Free Property | Staff Identification



Please inform a member of the healthcare team if you have an allergy to medication, products such as latex or perfumes or food allergies to items such as peanuts.


Due to health concerns arising from exposure to scented products, staff, physicians, volunteers, patients and visitors are asked to be considerate in their use of such products.


Flowers and/or plants sent to the hospital need to be low scent and foil balloons are recommended.


The hospital asks for everyone’s cooperation in its efforts to accommodate these health concerns in accordance with the provisions of the Ontario Human Rights Code.


Emergency Preparedness

Emergency preparedness is a proactive, coordinated and effective response to emergency situations that will ensure the safety and protection of patients, visitors, staff and all persons who enter the Pembroke Regional Hospital. A colour-coded chart describing the names and context of each emergency code used at the hospital.


PRH uses a colour system to help indicate different emergency situations. The primary method for communication is rapid with an overhead public announcement. This notifies staff of the code colour and the responses they will have to take to protect the safety of all individuals within the hospital.


Throughout the hospital, you will see Emergency Preparedness Stations that list emergency colour codes and procedures. Staff are trained and practice emergency responses through a series of education. Please follow staff direction upon hearing a code colour announced over the public address system.


When you hear the fire alarm (code red) during your hospital stay, please remain where you are. Once you hear the “all clear” over the public address system, you may continue with your normal activities.


For more information about Emergency Preparedness at PRH, please find attached here a link to our Emergency Preparedness Training presentation.  


Smoke-Free Property

As a healthcare provider, the Pembroke Regional Hospital is committed to promoting good health practices and is completely smoke-free. Smoking is not permitted on PRH property including our buildings, grounds and parking lots. We are committed to ensuring a safe, healthy and clean environment for everyone.


In addition to the tobacco-use restrictions outlined in the Smoke Free Ontario Act, the use of electronic cigarettes by patients on hospital property is also prohibited.


All patients are asked not to bring tobacco products, electronic cigarettes or flame-producing articles into the hospital.


Staff Identification

Hospital staff, medical staff, students and volunteers have an identification badge. It is mandatory for these individuals to wear their ID badge while at the Hospital. If you observe a suspicious activity or individual, have lost personal items, or have any security concerns, please notify a staff member immediately.


Student/Post-Graduate Placements  

Pembroke Regional Hospital is an affiliated teaching hospital of the University of Ottawa and is also affiliated with other educational institutions. Our learners are multi-cultural and multi-faith. Being a university and college-affiliated hospital keeps Pembroke Regional Hospital at the forefront of patient care, medical knowledge, and health-related research. An important part of our mission is to provide excellent patient care while educating and training future doctors, nurses and other health care professionals.


Students and post-graduate trainees are considered part of the healthcare team and are supervised by one of the professional staff. They will introduce themselves to you, however, at all times, your attending physician or a hospital staff member is ultimately responsible for your care and treatment. Our team approach to education ensures that you receive the highest quality care from a dedicated group.


As a patient in a teaching hospital, you have the opportunity to participate in the training of health professionals of the future. As a patient, you also have the right at all times to decline to have a student or post-graduate trainee involved in your care.


Should you have any questions regarding the involvement of students or post-graduate trainees in the delivery of your care, please discuss them with your attending physician or the nurse in charge.






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