Allergies | Cameras | Smoke-Free Property | Staff Identification
Please inform a member of the healthcare team if
you have an allergy to medication, products such as latex or perfumes or
food allergies to items such as peanuts.
Due to health
concerns arising from exposure to scented products, staff, physicians,
volunteers, patients and visitors are asked to be considerate in their
use of such products.
Flowers and/or plants sent to the hospital need to be low scent and foil balloons are recommended.
hospital asks for everyone’s cooperation in its efforts to accommodate
these health concerns in accordance with the provisions of the Ontario
Human Rights Code.
Please note that our parking lot and some areas of our hospital are monitored by camera for safety purposes.
As a healthcare provider, the Pembroke
Regional Hospital is committed to promoting good health practices and is
completely smoke-free. Smoking is not permitted on PRH property
including our buildings, grounds and parking lots. We are committed to
ensuring a safe, healthy and clean environment for everyone.
addition to the tobacco-use restrictions outlined in the Smoke Free
Ontario Act, the use of electronic cigarettes by patients on hospital
property is also prohibited.
All patients are asked not to bring tobacco products, electronic cigarettes or flame-producing articles into the hospital.
Hospital staff, medical staff, students
and volunteers have an identification badge. It is mandatory for these
individuals to wear their ID badge while at the Hospital. If you observe
a suspicious activity or individual, have lost personal items, or have
any security concerns, please notify a staff member immediately.
Pembroke Regional Hospital is an affiliated teaching hospital of the University of Ottawa and is also affiliated with other educational institutions. Our learners are multi-cultural and multi-faith. Being a university and college-affiliated hospital keeps Pembroke Regional Hospital at the forefront of patient care, medical knowledge, and health-related research. An important part of our mission is to provide excellent patient care while educating and training future doctors, nurses and other health care professionals.
Students and post-graduate trainees are considered part of the healthcare team and are supervised by one of the professional staff. They will introduce themselves to you, however, at all times, your attending physician or a hospital staff member is ultimately responsible for your care and treatment. Our team approach to education ensures that you receive the highest quality care from a dedicated group.
As a patient in a teaching hospital, you have the opportunity to participate in the training of health professionals of the future. As a patient, you also have the right at all times to decline to have a student or post-graduate trainee involved in your care.
Should you have any questions regarding the involvement of students or post-graduate trainees in the delivery of your care, please discuss them with your attending physician or the nurse in charge.
Phone: (613) 732-8770
Toll Free: 1-800-991-7711
Fax: (613) 735-8238
If you or someone you know is experiencing a mental health crisis,
please call our 24/7 Mental Health Crisis Line 1-866-996-0991
705 Mackay Street
Phone: (613) 732-2811
Medical Records/Release of Information Fax:
Emergency Department Fax:
Fracture Clinic Fax:
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