Emergency preparedness is a proactive, coordinated and effective response to emergency situations that will ensure the safety and protection of patients, visitors, staff and all persons who enter PRH. PRH uses a colour system to help indicate different emergency situations. Theprimary method for communication is rapid with an overhead public announcement. This notifies staff of the code colour and the responses they will have to take to protect the safety of all individuals within the hospital.
Throughout the hospital, you will see Emergency Preparedness Stations that list emergency colour codes and procedures. Staff are trained and practise emergency responses through a series of education. Please follow staff direction upon hearing a code colour announced over the public address system.
When you hear the fire alarm (CODE RED) during your hospital stay, please remain where you are. Once you hear the “ALL CLEAR” over the public address system, you may continue with your normal activities.
Phone: (613) 732-8770
Toll Free: 1-800-991-7711
Fax: (613) 735-8238
If you or someone you know is experiencing a mental health crisis,
please call our 24/7 Mental Health Crisis Line 1-866-996-0991
705 Mackay Street
Phone: (613) 732-2811
Release of Information office:
Requesting Medical Chart/Information
(613) 732-2811, extension 6142
(613) 732-6343 Fax
Emergency Department Fax:
Fracture Clinic Fax:
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