Family members are welcome at anytime (24/7) to participate in care or to offer reassurance and support. The appropriate number of family at any time for each patient can be determined in discussion with the care team. Patient’s requested visitor restrictions are always respected.
Public visitors are welcome between 11:30 a.m. to 8:30 p.m. daily. Children are welcome with adult supervision.
Please note that:
Effective September 18th, 2023, masking is mandatory:
In all other areas of the hospital, masking is recommended, but is not required and masks will remain easily accessible at all hospital entrances and at the entrances to all clinical units.
To assist patients and visitors on site, signage will clearly indicate where masking is mandatory.
As a reminder, everyone is asked to stay home if they are experiencing symptoms of illness, unless they need to receive care.
Thank you for helping us keep everyone in the hospital safe!
Our Visiting Hours for Family and members of the Public
COVID-19 Caregiver and Visitor Policy
(Emergency, Ambulatory Clinics, Surgical Day Care)
Patients receiving treatment in outpatient areas are requested to have a maximum of one person accompanying them during their visit.
As the use of scented products causes allergic reactions in many people, visitors are asked to not wear or use scented products.
Phone: (613) 732-8770
Toll Free: 1-800-991-7711
Fax: (613) 735-8238
If you or someone you know is experiencing a mental health crisis,
please call our 24/7 Mental Health Crisis Line 1-866-996-0991
705 Mackay Street
Phone: (613) 732-2811
Release of Information office:
Requesting Medical Chart/Information
(613) 732-2811, extension 6142
(613) 732-6343 Fax
Emergency Department Fax:
Fracture Clinic Fax:
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