Pembroke Regional Hospital is following all public health advice in a rapidly changing context of the COVID-19 pandemic. If visitors area allowed, they must continue to be screened and may be denied access based on symptoms and/or travel history.
Can I visit a friend or loved one in the Hospital?
Patients in Hospital are at extreme risk if exposed to COVID-19, therefore strict restrictions are necessary.
PRH may allow one Family Caregiver/Care Partner to support the patient’s care and mental well-being. The patient and/ or substitute decision maker is the one to decide who they would like to designate as their Family Caregiver/Care Partner. Only one Family Caregiver/Care Partner will be permitted in the Hospital at one time.
Can I accompany a friend or loved one to the Emergency Department or an outpatient appointment?
Patients may designate one family/support person to accompany them while attending an outpatient appointment or the Emergency Department. If you are accompanying a friend or loved one to the Emergency Department, you may be asked to wait outside until the patient is brought to a designated room/treatment area. If you are accompanying a friend or loved one to a same-day procedure or surgery, you may be asked to wait outside or return when the procedure or surgery is complete.
Can I visit a friend or loved one who is dying in hospital?
Yes. Four visitors are allowed at a time in these circumstances if the patient’s room is large enough to allow for physical distancing. While there is no limit on the total number of different individuals who can visit, visits need to be coordinated with the care team and the Hospital. While it is difficult to be precise around when an individual is at end of life, this generally refers to the last week of life.
What are the Rules for Visiting?To visit a patient in the Hospital you must:•Be a designated Family Caregiver/Care Partner as identified by the patient.•Be feeling well.•Complete the health screening prior to entering the facility. You may be denied access based on symptoms and/or travel history.•Continuously wear a mask that covers the nose and mouth.•Report directly to the Nursing Station prior to visitation.•Remain in the patient’s room as much as possible to minimize movement within the facility. Use the call bell system to alert the nurse if assistance is required. •Perform Hand Hygiene (hand washing and/or use of hand sanitizer) when entering and leaving the facility and when entering and leaving the patient’s room. •In some circumstances, additional protective equipment may also be required. Please consult with the patient’s nurse.
•If a Family Caregiver/Care Partner does not follow the public health requirement during their time at the hospital, they will be asked to leave.
What can I bring into the Hospital?For the health and safety of our patients and staff, we ask that you only bring items for patients which can be cleaned or wiped down with Hospital Grade Disinfectant.
For the Maternal Child Care program:
The designated visitor must be healthy and must pass screening. If the designated visitor is unable to attend then the mother can request another support person. The designated visitor cannot rotate or change through the labour process. This includes after delivery and for the recovery period.
ALL OTHER VISITOR INFORMATION LISTED BELOW IS CURRENTLY INVALID UNTIL RESTRICTIONS ARE LIFTED.
As part of our patient-centred care model, Pembroke Regional Hospital recognizes that family play a vital role in patient care.
The following guidelines are intended to respect our commitment to patient-centred care while balancing the need to protect patients, physicians, staff and volunteers from the spread of infection.
Family members (those who the patient designates as most significant to their care and who they define as family) are welcome at any time to participate in care or to offer reassurance and support. Family includes parents, grandparents, spouse or significant other or guardian, child, brother, sister, or the people that the patient designates as most significant to their care and who they define as their immediate family.
Family members are welcome at any time to participate in care or to offer reassurance and support. A maximum of two family members at a time are welcome at any one time on in-patient units, unless otherwise authorized.
Hours for family visiting are decided on between the patient and his or her nurse.
We will respect and enforce a patient’s request for visitor restrictions.
Parents are advised that young children visiting can be exposed to unusual risks and are to assure supervision.
Public visitors are welcome from 11:30 a.m. to 8:30 p.m. daily
Visitors are restricted to two (2) per patient.
Visitors may be requested to leave the room to facilitate your care.
Children under 12 must be accompanied by an adult (over age 18).
(Emergency, Ambulatory Clinics, Surgical Day Care)
Patients receiving treatment in outpatient areas are requested to have a maximum of one person accompanying them during their visit.
As the use of scented products causes allergic reactions in many people, visitors are asked to not wear or use scented products.
Phone: (613) 732-8770
Toll Free: 1-800-991-7711
Fax: (613) 735-8238
If you or someone you know is experiencing a mental health crisis,
please call our 24/7 Mental Health Crisis Line 1-866-996-0991
705 Mackay Street
Phone: (613) 732-2811
Administration Fax: (613) 732-9986
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