Revenues generated from the parking revenues are reinvested into our hospital to upgrade our hospital services and equipment to improve the care we provide to our patients.
A one-way, drop-off lane for patients is available on the north side of Deacon Street. All parking on the north side of Deacon Street is designated accessible parking only. Public parking for all other patients and visitors is located on the south side of Deacon Street in gated parking lots.
Paid parking is operated by SP+. Automated pay stations are located at the Hospital’s main entrance (Tower B) and at the entrance to Tower D and new machines at the gates installed in 2021 allow for contactless debit and credit card payment with tap and use WAVE technology for contactless ticket entry.
$1.75/20 minutes or any portion thereof, $7 maximum, no in/out privileges
$1.75/ 20 minutes or any portion thereof, $7 daily maximum, in/out privileges
All gated lots allow for a 10 minute complimentary parking period for this purpose. Simply take a ticket to enter the lot and drop off or pick up the patient. At the exit gate, insert or scan the ticket and as long as the departure time is within 10 minutes of arrival, the gate will open and you can exit without needing to pay.
Visitors who require more frequent daily visits may purchase a frequent user pass at the SP+ office located in room C004 (Tower C, next to Mulvihill Drug Mart) between 9:30 a.m. and 4:30 p.m. Monday to Friday (excluding holidays).
5 parks / $20, 10 parks / $30, 25 parks / $60• Cash, Debit or Credit• Non refundable• No expiry date• Transferable (can be shared and used for different cars)For any parking related concerns or questions, please contact SP+ by phone, (613) 635-7275 or ask one of the parking attendants on duty.
When a patient has been discharged and is ready to go home, we ask that you please do the following when you are scheduled to pick up the patient:
All other patients
Phone: (613) 732-8770
Toll Free: 1-800-991-7711
Fax: (613) 735-8238
If you or someone you know is experiencing a mental health crisis,
please call our 24/7 Mental Health Crisis Line 1-866-996-0991
705 Mackay Street
Phone: (613) 732-2811
Release of Information office:
Requesting Medical Chart/Information
(613) 732-2811, extension 6142
(613) 732-6343 Fax
Emergency Department Fax:
Fracture Clinic Fax:
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